PRIVACY POLICY

 

Eleanor Bunney Millinery takes any data our clients’ share with us seriously and we are fully committed to use it correctly in compliance with data privacy laws. This policy details how we may collect, use and disclose personal information, and the choices available to the individual client on how we can use this.

 

The privacy notice outlined below explains the details of how we collect and process your personal data through your use of our site www.eleanorbunney.co.uk.

 

HOW WE USE YOUR DATA AND WHY

 

To Fulfil Your Order

 

The main reason we use your data is to ensure that we can fulfil your order.

This includes data relating to any purchases our products/service such as:

·      Your name/title

·      Billing address

·      Delivery and billing address

·      Phone number

·      Details relating to your purchase

 

We process this data to supply the goods and/or services you have purchased and to keep records of such transactions.

 

We share this information with Squarespace, our online store hosting provider, so that they can provide website services to us.

As you go through checkout, this site may auto-complete your shipping and billing address by sharing what you type with the Google Places API and returning suggestions to you to improve your checkout experience.

 

We do not retain any personal financial information as all transactions are processed securely through PAYPAL or STRIPE.

 

To Contact You About Your Order

 

We may email you with messages about your order. For example, we may email you to tell you that:

  • You’ve made a purchase

  • Your order has shipped

 

It’s not possible to unsubscribe from these messages.

We share your contact information with Squarespace, our website hosting provider, so they can send these emails to you on our behalf.

 

 

Technical Information and Analytics

 

When you access our website, we may automatically collect anonymous personal data for analytics so we can make informed choices on how to run the website effectively as well as future marketing strategies.

 

We also share this information with Squarespace, our website analytics provider, to learn about site traffic and activity. www.eleanorbunney.co.uk is hosted by Squarespace.

 

Squarespace collects personal data when you visit this website, including:

  • Information about your browser, network and device

  • Web pages you visited prior to coming to this website

  • Web pages you view while on this website

  • Your IP address

  • Average tine you spend on the site

  • Pages you visit

  • Number of visits

  • Timestamps

  • Searches

  • Scrolling

  • Clicks

 

Squarespace needs the data to run this website, and to protect and improve its platform and services. Squarespace analyses the data in a de personalised form.

 

HOW WE GATHER ANALYTICS - COOKIES

 

This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit The cookies Squarespace uses.

 

 

PRIVATE INFORMATION

The only private information we collect and store about you is the information that you choose to provide to us. This information which we collect is for the sole purpose of processing orders, providing any of our services, or legitimate business obligations, and we will not hold it for any longer than is necessary.

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DATA RETENTION

 

In correspondence to EU data protection law, Eleanor Bunney Millinery is the data controller of your personal information. 

 

Such information as your order details, contact information and correspondence between Eleanor Bunney Millinery that pertains to your order will be kept in order to uphold legitimate business interests, which can be up to 5 years.

This information is also kept for regulatory, legal and tax purposes. All of this data is held securely within the business.

 

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, as described in our privacy policy above.